GENERAL AQUATICS INFORMATION

What is the temperature of the pools?
The Leisure Centre maintains a water temperature of 83° in the main pool and 90° in the teaching/therapy pool. These temperatures may vary slightly.

Can I bring my infant swimming?
Non-toilet trained infants are welcome to swim in our pools. We ask that disposable diapers are not worn into the swimming pool. They must wear a pool pant or swim diaper (i.e., Pampers, Splashers, Huggies, or Little Swimmers).

How old do I have to be to swim alone?
Unaccompanied children MUST be 10 years of age or older, but it is recommended to always Swim with a Buddy.

Can I swim in the deep end of the Main Pool?
Children must do the facility swim test (listed above) to receive a wrist band. This wrist band allows entry into the deep end of the main pool.

Should I inform the lifeguards of my medical condition?
Yes... and the Lifesaving Society, Canada’s lifeguarding experts, state that “individuals with a serious medical condition are at greater risk of drowning and should be accompanied by another person who is familiar with the condition and treatment of the condition.” We understand there are individuals who need assistance to use our facilities. Support workers will not be charged entry fee if their sole purpose is to support an individual with special needs.

Where can I put my stroller when I come to swim?
Due to Health Regulations, strollers are not permitted on deck. Strollers may be kept in the main lobby just outside the lifeguard room by the pool window or in the hall outside the changerooms in the designated “parking spots”.

Is the facility accessible?
Yes, the entire Leisure Centre is accessible to those with special needs.  The Town of Whitchurch-Stouffville supports the Lifesaving Society’s inclusion statement:

“The Lifesaving Society Swim Program is inclusive and strives to meet the individual needs of each participant. This incorporates the Canadian Swim to Survive standard by recognizing all Canadians deserve the chance to learn basic swimming skills.”

The pool also offers the following:

• Aqua wheelchairs for easy access to showers and pool area
• Ramp into the main pool
• Wheelchair lift into therapy pool
• Change table and hoyer lift (available by request at reception desk)
• Family changerooms with wheelchair accessible washrooms

Who can use the family changeroom?

We ask that children 6 years of age and older use the same gender changeroom. However parents with children 6 and older, who are not comfortable sending them into the changeroom on their own (i.e. a mother with a six year old son) may use the family changeroom. The family changeroom is also for families with more than one small child, or for those with special needs who require assistance.

How long does the pool close after a fouling?
We strictly adhere to the regulations as set out by the Ministry of Health. Should a fouling occur, the pool will be closed for a minimum of 2 hours.

Please take note:
Due to the sensitivity involved with videotaping or photographing children, should you wish to videotape or photograph a particular participant, please ask the Deck Supervisor and they will arrange it for you. Thank you.