Water
The Town purchases its water from the Regional Municipality of York.
The Region currently operates and maintains
five (5) ground production wells for
the residents of the Community of Stouffville.
Two (2) of these wells and a ground
level reservoir with a capacity of approximately
4500 cubic meters are located near the
intersection of Highway 48 and Bloomington
Road. In addition, the Region also maintains
a second site with a well and an elevated
storage tank that has a capacity of
3400 cubic meters. This tank is located
on the Tenth Line near the Stouffville
Country Market. Finally, the Region
recently commissioned a third site comprised
of two (2) wells situated on Main Street
near the York-Durham Line.
The ground level water reservoir mentioned above is also used by York
Region to supply water to a small number of residences located along
Highway 48. This is accomplished by means of a small booster pumping
station.
The Communities of Ballantrae/Musselman
Lake are serviced by two (2) ground
production wells and an elevated storage
tank which has a capacity of 2271 cubic
meters. The wells are located at north-east
corner of Aurora Road and McCowan Road.
The elevated storage tank is situated
on Regional Road 69 (Ninth Line) south
of Musselman Lake.
The Region is required to maintain and operate the above mentioned
wells and reservoirs in accordance with Ministry of the Environment
requirements. For further information on their test results contact the
Regional Municipality of York, Water and Wastewater Branch, 17250 Yonge
Street, Newmarket Ontario L3Y 6Z1, tel.:905-895-1200 or their website
at www.region.york.on.ca.
Whitchurch-Stouffville Water Distribution Systems
The Town of Whitchurch-Stouffville is responsible for the operation and
maintenance of the following water distribution network which is
presently comprised of three (3) water distribution systems; Community
of Stouffville, Community of Ballantrae/Musselman Lake and Highway 48
residents. In general these systems consist of watermains, valves,
hydrants, meters, and service connections which service the residents
and businesses within the communities. Residents who live outside the
serviced areas obtain their water from private wells.
a) Community of Stouffville
This water distribution system is comprised
of approximately forty-five (45) kilometers
of pipe which is made up of cast iron,
ductile iron and poly vinyl chloride
materials. The watermains in this system
vary in size from 100 mm to 400 mm.
b) Highway 48 System
This water distribution system is located
along Highway 48. A 150 mm diameter
ductile iron watermain originates south
of Bloomington Road at the entrance
to the road leading to the Regional
Municipality of York ground level reservoir
and wells and extends four (4) kilometers
north to terminate at Vandorf Road.
It services approximately 19 properties.
This system was constructed in 1983.
c) Communities of Ballantrae/Musselman Lake
This 20 kilometer water system services
most residents of Ballantrae and Musselman
Lake. The pipes in the system are composed
of poly vinyl chloride materials and
vary in size from 150 mm to 300 mm diameter.
Private Wells
In general, residents who obtain their drinking water supply from
individual private wells are responsible for the quality of this
drinking water source. These residents should periodically sample their
water to determine if it is safe to drink. Sample bottles and
information for this purpose is available from the Region of York
Public Health Department. There is no cost for this service.
Water Service - Turn On/Turn Off
If you require the water service to your home to be shut off or turned
on at the property line, please contact the Public Works Department at
(905)640-1900 or (905)895-2423.
FEES:
$65.00 if water is turned off and on within one (1) hour, during regular business hours
$165.00 outside of regular business hours
Sanitary Laterals (Blockages and Collapses)
A Sanitary Sewer Lateral is the connection between private property and
the sewer. In the street it permits the discharge of all domestic waste
out of household from toilets and sinks.
Troubleshooting for Blockage and Collapse
The first indication may be sewage being forced up through the basement floor drain.
Residents should locate their clean-out access (a capped access to
their sanitary lateral normally located in the basement near the front
foundation wall) and determine, by carefully loosening removing the
cap, if sewage is also forced up at this location.
Generally, if there is no sewage at the capped access, then the problem
is located within the internal house plumbing. If there is sewage, then
the problem is located outside the foundation wall.
Residents may call either a private plumber or the Public Works
Department if the problem is located outside the foundation wall. The
Town does not provide service if the problem is located inside the home.
Responsibility of Blockage/Collapse
If the blockage or collapse is:
On Private Property:
The homeowner is responsible for the repairs including any and all services provided by the Town.
On Town Property:
Responsibility will be determined separately, as homeowners are
responsible for any material entering the Town's sanitary sewer from
their property. Normal sewage includes wastewater and biological
solids. Other materials such as diapers and hygiene products that may
cause blockages should be disposed of separately.
Responsibility for blockages or collapses of sanitary laterals by tree roots will be determined separately.
Sewage
The sewage treatment plant for the Community of Stouffville is rated at
11,000 population. The industrial subdivisions presently serviced by
sewers are Sandiford Drive, including the commercial complex in the
north side of main Street at Ringwood Drive. Areas outside the serviced
area of the Community are serviced by private septic systems.
A sewer surcharge of 0.6046/m? is applied to residential, commercial
and industrial establishments on metered water and connected to the
sewer system.
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